Senior Contract & Billing Operations Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of Solen Software Group

Solen Software Group

11 - 50 employees

💼 Consulting

📣 Marketing

💸 Finance

Consulting • Marketing • Finance

Solen Software Group is a permanent capital acquisition company that focuses on investing in and operating enduring software companies. With a mission to help leaders, teams, and organizations achieve their full potential, Solen invests in resilient software businesses and works closely with founders to propel growth through expertise in engineering, sales, marketing, finance, and operations. Solen emphasizes customer centricity and value creation and applies a proven playbook of strategies including digital transformation and artificial intelligence. They offer a quick and seamless acquisition process designed for long-term partnership and sustainable growth. Solen aims to be a steward of company culture and vision, valuing simplicity, discretion, and collaboration in its investments.

📋 Description

• Submit RFP responses, proposals, and bids through enterprise and government e-procurement portals • Attach required vendor and compliance documentation, including SOC 2 reports, W-9s, and sole-source justifications • Coordinate with insurance brokers to secure Certificates of Insurance • Collaborate with internal stakeholders on statutory-language edits during contract negotiations • Maintain compliance repositories by saving executed BAAs, HIPAA documents, and government addendums in Zoho Books • Reconcile inbound purchase orders against finalized agreements • Authorize Sales to initiate customer onboarding once the PO matches the contract and financial requirements are met • Pull usage reports, review payment standing, and calculate overages before renewals • Provide Sales with overage breakdowns, update quote expiration dates, issue renewal invoices, and provision added message credits • Issue invoices and follow up on open POs, unpaid invoices, and outstanding submissions • Partner with Finance on POs and checks, including matching payments to invoices and flagging exceptions • Report to Teletask’s executive leadership team and own routine decisions and submissions

🎯 Requirements

• 5–7 years in Revenue Operations, Deal Desk, Sales Finance, or Contract Administration, ideally in a B2B SaaS or technology environment • Strong analytical skills, including auditing platform utilization data, calculating billing overages, and reconciling accounts • Sharp attention to detail • Ability to work across Sales, Finance, Legal, and Implementation • Deep understanding of government procurement processes, regulations, and compliance requirements • Experience navigating government contract management systems, portals, and reporting requirements • Excellent problem-solving skills • Strong verbal and written communication skills • Proficiency in Microsoft Office Suite, particularly Excel, including pivot tables and VLOOKUPs • At least 1 year of experience directly handling government contracts • Experience with Zoho Books, Zoho CRM, or similar mid-market platforms preferred • Public sector or public health contracting exposure is an asset • Experience building or documenting a quote-to-cash process • Hands-on experience executing formal vendor bids through enterprise or government e-procurement platforms such as SAP Ariba or Proactis • Working fluency with SOC 2, HIPAA, and BAAs, plus confidence reviewing statutory contract language

🏖️ Benefits

• An entrepreneurial, fully remote environment with high visibility and autonomy • Exposure to the Solen Software Group portfolio company network and operating model • Ownership of the revenue cycle end to end: bids, compliance, contracts, and renewal billing in one seat • Opportunity to build operational processes in a growth-stage business

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