Account Compliance Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Analyze usage reports and abuse trends • Identify fraudulent activity and abuse patterns • Enhance security workflows and develop abuse prevention strategies • Detect, prevent, and address illegal and unauthorized usage of subscription-based accounts • Set account limits and reset accounts to mitigate fraud or unauthorized access • Reset compromised accounts and issue new temporary credentials • Promote upselling opportunities using the Compliance sales model • Communicate with legitimate customers to resolve issues and manage account status • Explain unauthorized use situations to legitimate customers • Communicate with unauthorized users about violations and direct them to cease access • Monitor online marketplaces and forums for illegal sales or distribution of company software • Collect evidence and report illegal distribution to appropriate authorities and legal teams • Collaborate with internal teams to identify trends and refine abuse detection and prevention strategies • Support ongoing investigations and report escalations • Uncover lead opportunities through resets • Maintain accurate documentation of interactions and resolutions • Ensure actions comply with company policies and legal requirements • Monitor market trends, attend trade shows, and communicate future compliance needs to management

🎯 Requirements

• Bachelor's degree in business, Information Technology, or a related field preferred • Minimum of 2 years of experience in account management, compliance, or a similar role • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required • Experience using sales, subscription management, or CRM software is a plus • Working knowledge of the internet and basic IT/account limit setting is a plus • Strong written and verbal communication skills • Experience in conflict resolution and customer service is an advantage • Detail-oriented with strong problem-solving skills • Ability to conduct investigations and analyze data to identify trends in illegal or unauthorized account usage • Understanding of basic internet security practices and compliance regulations in the software industry • Experience with reporting illegal online activities to authorities is a plus • Ability to work independently and as part of a collaborative team • Strong attention to detail and commitment to ensuring the integrity of subscription-based services • Ability to manage multiple tasks and priorities in a fast-paced environment • Professional demeanor and discretion when dealing with sensitive customer information and compliance issues • Must be able to work remotely in the United States

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for career advancement • Supportive, team-oriented environment that encourages professional growth