CRM Account Manager

🕒 November 8, 2025

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Drive profitable net growth through retention and growth of CRM customers • Uncover customer goals and challenges and position appropriate CRM products as solutions • Conduct impactful discovery calls and customer reviews • Deliver product demos that meet customer expectations • Address customer pains and gains and influence buying behavior • Utilize Salesforce.com to manage organized sales processes • Conduct in-person and virtual meetings with assigned accounts • Conduct business reviews and educate customers on product functionality • Generate upsell and cross-sell opportunities • Set up and conduct demo presentations • Negotiate software pricing and create customer quotes • Collaborate with legal, finance, and operations on account changes, including renewals, migrations, and upgrades • Escalate issues according to company policy • Present the CRM value proposition according to standard procedures • Respond to emails and voicemails professionally and promptly • Host demos, negotiate, and close add-on sales opportunities • Meet quantitative and qualitative goals, perform Quarterly Business Reviews, and complete sales process activities • Manage time effectively and work efficiently with the sales team • Collaborate with CRM Direct leadership on messaging, presentations, and sales processes

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, or Communication preferred, or an equivalent combination of work experience and education • 1+ years of sales/account management experience, preferably in B2B • Sales experience with a high-tech company is strongly preferred • Requires 70% travel • Strong presence and experience in cultivating the current account base • Demonstrated ability to present software and solutions over the phone is strongly preferred • Proficient with corporate productivity and web presentation tools • Experience working with Salesforce.com or similar CRM • Excellent verbal and written communication skills • Strong listening and presentation skills • Ability to multitask, prioritize, and manage time effectively • Self-driven, results-oriented, with a positive outlook and a focus on quality • Knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint