Field Claim Representative

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🗽 New York – Remote

🗽 New York – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Conduct and manage on-site insurance property claim inventory assignments according to SOS field inventory processes • Complete assigned tasks in alignment with department, facility, operational, and corporate goals • Assist with business development activities for new and existing service offerings • Promote, build, and maintain customer relationships with adjusters to support retention and repeat use • Communicate daily with the Field Manager and Service Manager about operational issues and improvements • Follow standard operating and safety procedures • Take on additional responsibilities as assigned • Travel to claim site locations within the geographic area • Work independently without direct onsite supervision

🎯 Requirements

• Strong problem-solving and project-management skills while maintaining excellent customer service • Ability to work in adverse post-loss insurance claim conditions • Proficiency with Microsoft Office Suite • Strong analytical, interpersonal, writing, and communication skills • Excellent personal organization and leadership skills • Results-oriented ability to accomplish work in a team environment • Property and Casualty claims experience is a plus • Restoration industry experience is a plus • Ability to travel to site locations within the geographic area • Ability to lift up to 30 pounds without physical restrictions • Ability to work independently without direct onsite supervision • Valid driver's license • Reliable personal vehicle available for use • Professional personal and vehicle appearance • Ability to follow Enservio safety standards