Field Claim Representative

🔥 18 minutes ago

🤠 Texas – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Solera, Inc.

Solera, Inc.

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Conduct and manage on-site insurance property claim inventory assignments according to SOS field inventory processes • Complete assigned tasks in alignment with department, facility, operational, and corporate goals • Assist with business development activities for new and existing service offerings • Promote, build, and maintain customer relationships with adjusters to support retention and repeat business • Communicate daily with the Field Manager and Service Manager regarding operational issues and improvements • Follow all standard operating and safety procedures • Take on additional responsibilities as assigned • Perform post-loss insurance claim work in adverse conditions • Complete work assignments safely and efficiently • Travel to site locations within the assigned geographic area

🎯 Requirements

• Strong problem solving and project management skills • Excellent customer service skills with client policyholders and insurance company claim staff • Professional personal and vehicle appearance • Ability to work in adverse conditions following post-loss insurance claims • Ability to perform assignments safely and follow Enservio safety standards • Proficiency with Microsoft Office Suite • Strong problem-solving and analytical skills • Strong interpersonal, writing, and communication skills • Excellent personal organization and leadership skills • Results-oriented and able to accomplish work in a team environment • Ability to travel to site locations within the geographic area • Ability to lift up to 30 pounds without physical restrictions • Ability to work independently without direct onsite supervision • Valid driver's license and reliable personal vehicle available for use • Property and Casualty claim experience is a plus • Restoration industry experience is a plus

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