Performance Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Manage a portfolio of assigned customer accounts and serve as the primary strategic advisor for account performance • Conduct business reviews evaluating KPIs, adoption trends, ROI, and growth opportunities • Develop account strategies focused on retention, expansion, and account health • Collaborate with Customer Success Managers, Vice Presidents, implementation teams, and product specialists • Maintain accurate customer records and opportunity tracking within Salesforce CRM • Deliver executive-level presentations and recommendations to dealership leadership • Support revenue growth through renewals, upsell opportunities, and increased product adoption

🎯 Requirements

• 5+ years of experience in account management, customer success, business consulting, dealership operations, or automotive technology • Knowledge of automotive technology, telematics, IoT-connected solutions, SaaS platforms, and customer lifecycle management • Strong understanding of dealership operations and aftermarket automotive solutions • Proficiency with Salesforce CRM, Microsoft Excel, Power BI, and Microsoft 365 • Strong analytical, presentation, communication, and problem-solving skills

🏖️ Benefits

• Willingness to travel approximately 15%