UX Designer

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎨 Product Designer (UI/UX)

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Solutionreach, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

☁️ SaaS

🤝 B2B

💰 Private equity on 2012-06

SaaS • B2B

Solutionreach, Inc. is a healthcare-focused patient engagement software company that provides an all-in-one, HIPAA-compliant platform to help medical, dental, and vision practices communicate with patients, reduce no-shows, and accelerate revenue cycles. Its SaaS product offers automated appointment reminders, two-way texting, online scheduling, payment technology, patient surveys, recall and marketing campaigns, and integrations with 400+ PM/EHR systems. Solutionreach serves individual practices and enterprise groups (DSOs, hospitals/medical groups), emphasizing staff efficiency, improved collections, and better patient experiences.

📋 Description

• Develop a deep understanding of healthcare customers, their workflows, challenges, and goals. • Partner with Product Managers and Engineering teams to identify customer problems and define user-centered solutions. • Lead the design process from discovery and ideation through wireframes, prototypes, and polished user interfaces. • Create user flows, journey maps, information architecture, wireframes, mockups, and interactive prototypes. • Conduct and participate in user research, usability testing, and customer interviews to validate designs and gather insights. • Translate customer and business requirements into intuitive, accessible, and engaging user experiences. • Collaborate with cross-functional teams to break down solutions into incremental releases that deliver value over time. • Advocate for the user while balancing business objectives and technical constraints. • Contribute to and help evolve design systems, design standards, and UX best practices. • Present design concepts, rationale, and recommendations to stakeholders and leadership. • Analyze feedback and product metrics to continuously improve the user experience.

🎯 Requirements

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience. • 2–4 years of experience designing digital products and user experiences. • Portfolio demonstrating a strong design process, problem-solving approach, and impactful UX solutions. • Experience creating wireframes, prototypes, user flows, and high-fidelity designs. • Proficiency with modern design tools such as Figma, Sketch, Adobe Creative Suite, or similar platforms. • Strong understanding of user-centered design methodologies and UX best practices. • Experience conducting or supporting user research and usability testing efforts. • Excellent communication, presentation, and collaboration skills. • Ability to receive and incorporate feedback while advocating for user needs. • Strong analytical, problem-solving, and critical-thinking capabilities. • Understanding of Agile product development methodologies and common software development practices. • Experience designing SaaS products or healthcare technology solutions (preferred). • Familiarity with accessibility standards (WCAG) and inclusive design principles (preferred). • Experience working within established design systems (preferred). • Knowledge of HTML, CSS, and front-end development concepts (preferred). • Experience collaborating closely with Product Management and Engineering teams in a fast-paced environment (preferred). • Experience using data and analytics to inform design decisions (preferred).

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development