Senior Systems Engineer

🔥 12 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $155.9k - $233.9k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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Sony Interactive Entertainment

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🎮 Gaming

🔧 Hardware

📡 Telecommunications

Gaming • Hardware • Telecommunications

Sony Interactive Entertainment is a prominent division of Sony Corporation responsible for the PlayStation brand and family of products and services. It designs, produces, and sells hardware and software for gaming consoles such as the PlayStation 5, PlayStation 4, and PlayStation VR2. Sony Interactive Entertainment also offers a range of digital services including PlayStation Plus, an online subscription service that provides access to a vast library of games and exclusive content. The company is heavily involved in the development and publishing of video games, offering popular titles like Horizon Forbidden West and Gran Turismo 7. Additionally, it supports indie game developers and hosts live competitive gaming events, contributing significantly to the gaming industry's ecosystem.

📋 Description

• Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams • Own and improve the endpoint lifecycle from provisioning and configuration through ongoing management and retirement • Engineer Windows and macOS endpoint management, configuration, compliance, and application delivery solutions • Design and automate device provisioning and deployment workflows • Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale • Identify recurring user and support pain points and engineer solutions addressing their underlying causes • Improve software packaging, deployment, patching, configuration, and lifecycle management • Partner with Information Security on endpoint security requirements • Partner with Studio IT Support to improve escalation paths and reduce support demand • Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues • Evaluate endpoint health, performance, and operational data • Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff • Evaluate new technologies to improve the employee and developer technology experience • Mentor engineers and provide technical guidance and training • Maintain documentation of systems, standards, architecture, runbooks, and processes

🎯 Requirements

• Strong experience engineering and operating endpoint management solutions in a large enterprise environment • Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies • Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management • Experience managing macOS endpoints using enterprise device-management technologies • Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions • Experience with enterprise software packaging, deployment, patching, and application lifecycle management • Experience designing and enforcing endpoint configuration and compliance policies • Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies • Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers • Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access • Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance • Experience independently leading complex technical projects involving multiple teams and stakeholders • Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements • Ability to evaluate technical decisions from both an engineering and end-user perspective • Ability to mentor other engineers and help establish technical standards and best practices • Strong written and verbal communication skills • Bachelor's degree or equivalent • Background check at offer stage

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Matching 401(k) • Paid time off • Wellness program • Employee discounts for Sony products • Possible bonus package • Flexible remote work arrangement

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