Call Agent

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🕒 June 25

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SOSi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

SOSi is a government-focused defense and intelligence contractor that delivers mission-critical digital infrastructure, AI/ML, cyber, cloud, and intelligence services to the U. S. Army and other government agencies. The company provides solutions across software development, DevSecOps, ISR integration, data science, logistics, language and human services, training, and operations & maintenance to enable secure communications, advanced analytics, and operational effectiveness for U. S. and allied forces.

📋 Description

• Respond to incoming calls from individuals and businesses during FEMA surge disaster activity • Perform data entry accurately while handling calls • Provide applicable referrals and address follow-up questions from survivors • Complete SOSi provided training for necessary certificates",

🎯 Requirements

• Must be a US Citizen or Legal Permanent Resident • Must be a resident of the US or one of its territories • Successfully pass the DHS Employment Eligibility Verification (E-Verify) program • Pass a USG Background Check • Fluent in both English and Spanish • 1-2 years of related job experience • Basic data entry skills • Strong written and verbal communication skills • Ability to work independently or within a team

🏖️ Benefits

• Day Zero Training provided • Customer Registration Intake Training provided • Helpline Training provided • Strong internet connection required • Work from home flexible