Clinical Support Specialist

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

💵 $23 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Provide administrative and operational support for remote physician advisors • Serve as the primary point of contact when issues arise • Facilitate appeal letter requests by creating cases, preparing medical records, confirming deadlines, mailing final letters, and confirming outcomes with payers • Maintain access to client EMRs and prepare PDF extracts for physician advisor case reviews • Schedule peer-to-peer reviews between physician advisors and insurance company medical directors • Resolve missing information, case manager or physician questions, and EMR access issues • Monitor and triage case requests to meet completion deadlines • Coordinate onboarding and training for remote clinical personnel, including physician training for EMR navigation • Coordinate conference calls between partner-site IT and clinical personnel • Coordinate mentor calls for clinical personnel • Triage office-hour calls and resolve client inquiries • Prepare PowerPoint presentations, Word documents, mail merges, and Excel spreadsheets • Set up partner hospitals in the Advisory Services workflow system • Perform general office work, including faxing, mailings, drafting letters, and ordering supplies and forms • Complete additional special projects as assigned

🎯 Requirements

• High School degree or GED or equivalent experience • 2 years general business administration experience in a professional setting • Excellent general office skills, including computers, fax machines, printers, copiers, conference call setup, scanners, and mobile phone/email devices • Proficiency with Microsoft Office Suite • Advanced Outlook, Word, Excel, Visio, Microsoft Project, and PowerPoint skills • Ability to work rotating days, nights, weekends, and holidays between 7am–9pm ET • Demonstrated can-do attitude, coachability, customer focus, eagerness to learn, work ethic, adaptability, resourcefulness, commitment, and teamwork

🏖️ Benefits

• Full-time temporary role with potential for extension based on business needs