Senior Director, ACO Network Performance

🕒 July 18

🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

👔 Director

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Owns projected clinical improvement savings, AWV completion, and telemedicine adoption outcomes across a multi-partner-type portfolio (clinical groups, post-acute facilities, or combined) • Sets the performance strategy for the portfolio and drives execution through direct team leadership and partner-facing engagement • Accountable for retention of strategic accounts • Operates in a dyad model with assigned Quality Improvement Nurses (QINs) and leads the dyad structure across the pod • Owns partner relationship, performance strategy, governance, operational execution, and commercial levers of the partnership • Demonstrated track record of a combination of these values, knowledge, experience, and competencies: collaborative, persistent, team player, trustworthy, resourceful • Leads a pod of Directors and Managers • Owns talent development, performance management, hiring, and pod-level operating cadence • Contributes to and owns segments of Sound's Network Performance operating model — MPR framework, Partner Termination SOPs, governance artifacts, Copilot Studio agent expansion, and cross-pod standardization • Serves as Sound's senior relationship owner for Too-Big-To-Fail (TBTF) partners within the portfolio

🎯 Requirements

• Bachelor's degree in business administration, healthcare administration, public health, or related field required • 8+ years in ACO, value-based care, or population health • 3+ years leading direct reports in a partner-facing or network role • Demonstrated cross-portfolio fluency across clinical and facility partner contexts • Senior-level relationship ownership with clinical executives and facility operators • Fluency in CCLF, QEXPU, quality registry data, and ACO financial mechanics (shared savings, PMPM, gross savings bridges) • Fluency in ACO contract structure variance (PA Clean TIN, PSA Sound ACO TIN, LTCF OE Participant Agreements) • People leadership — hiring, coaching, performance management, and retention • Governance participation — IPC, Contract Committee readiness, and SteerCo-level synthesis • Strategic advisor posture — the partner experience is "Sound sees something I don't," not "Sound is helpful when I call" • Demonstrated performance outcomes in at least two of: projected savings generation, quality composite improvement, utilization management, partner retention in value-based contracts • Working knowledge of Medicare ACO models, MSSP mechanics, and post-acute care operations

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy • Ten company-paid holidays per year