Academic Counselor II

🔥 26 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

South University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1899

📚 Education

Education

South University is a private university founded in 1899 that offers undergraduate, graduate, and doctoral degree programs across a variety of professional fields. It operates 11 campus locations in states including Georgia, South Carolina, North Carolina, Virginia, Florida, Alabama, and Texas, and also provides fully online programs (with required in-person clinical/practicum components where applicable). Programs include Business & Technology, Counseling & Psychology, Criminal Justice & Legal Studies, Healthcare, Nursing, Pharmacy, Public Administration, and Public Health. The institution is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) and emphasizes flexible learning formats, military benefits, scholarships, and career services to support students' professional development.

📋 Description

• Provide individualized proactive academic advising to assigned students • Support student persistence and success through orientation, learning-platform exposure, class scheduling, and degree-progress monitoring • Develop course schedules for new, continuing, transfer, and reentry students • Maintain direct contact with students by phone, text, and email and respond within established timeframes • Monitor attendance, grades, academic progress, and financial responsibilities • Develop success plans and interventions for at-risk students in collaboration with faculty, academic leadership, and University support services • Explain University policies and procedures and guide students through academic procedures, including grade challenges and appeals • Facilitate new-student acclimation to the academic environment and review enrollment and graduation progression options • Audit academic records and determine progression toward graduation and graduation candidacy • Assist withdrawn or dismissed students with reinstatement and monitor their progress • Use the Student Information System, Learning Management System, and relevant databases • Maintain compliance with FERPA and record-management policies • Complete counselor training and development activities • Mentor new Academic Counselors and participate in onboarding as requested • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related degree required • 3-5 years Academic advising or academic counseling experience • Strong basic computer software (MS Office) skills • Exposure to Customer Relationship Management Systems or Student Information Systems; Campus Vue/Campus Nexus preferred • Excellent customer service skills • Strong written and verbal communication skills • Strong interpersonal skills with student and faculty populations • Effective organizational and problem resolution skills • Ability to communicate and effectively act as a member of a team • Able to develop productive relationships with students, colleagues and supervisors in a virtual environment • Able to effectively present information and respond to questions or requests from students, staff and faculty • Able to create and act on academic reports and forecasts • Ability to interact effectively as a member of a team and work collaboratively with other departments • Able to adapt to changing assignments and multiple priorities • Ability to work without close supervision and set one's own priorities and work schedule • Customer Service experience preferred • Master’s preferred

🏖️ Benefits

• Equal Opportunity Employer • Diversity-focused work environment • Reasonable accommodations for qualified individuals with disabilities