Director of Academic Operations – Physician Assistant

🔥 23 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 10%

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South University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1899

📚 Education

Education

South University is a private university founded in 1899 that offers undergraduate, graduate, and doctoral degree programs across a variety of professional fields. It operates 11 campus locations in states including Georgia, South Carolina, North Carolina, Virginia, Florida, Alabama, and Texas, and also provides fully online programs (with required in-person clinical/practicum components where applicable). Programs include Business & Technology, Counseling & Psychology, Criminal Justice & Legal Studies, Healthcare, Nursing, Pharmacy, Public Administration, and Public Health. The institution is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) and emphasizes flexible learning formats, military benefits, scholarships, and career services to support students' professional development.

📋 Description

• Design and maintain workflow automations for curriculum mapping, assessment reporting, accreditation evidence capture, and meeting documentation • Coordinate communication, committee meetings, agendas, travel, and virtual settings • Transcribe minutes and newsletters • Maintain the department’s SharePoint intranet website • Lead systems integration and interoperability across ExamSoft, LMS integrations, and program data repositories • Build and maintain data models for blueprint mapping, accreditation evidence tracking, and cross-campus/cross-cohort consistency • Ensure data quality, governance, source-of-truth definitions, standards, versioning, change logs, and audit-ready documentation • Produce schemas, workflow maps, data dictionaries, system architecture summaries, guides, demos, and training videos • Train and support faculty and staff adoption of academic systems • Advise leadership on tooling strategy, scalability, vendor fit, and responsible AI enablement • Coordinate with central IT and vendors on security, access control, and data retention standards • Maintain an inventory of academic technology assets, integrations, and dependencies • Translate operational needs into functional requirements, user stories, data models, workflow designs, and accreditation artifacts • Maintain requirements, documentation, and standard operating procedures • Oversee PA Department events, website, marketing, and social media content • Implement and ensure compliance with university academic and administrative policies • Serve as the primary administrative liaison with university offices and departments • Perform related duties supporting academic systems architecture, department management, and operational enablement

🎯 Requirements

• Bachelor’s degree in Educational Technology, Data Analytics/Engineering, Project Management, Instructional Design, Computer Science, Information Systems, or related field preferred, or equivalent experience • Master’s degree preferred • Minimum 2 years of progressively responsible experience in at least two relevant areas • Experience in academic technology solution design and support, workflow automation, data modeling, application programming concepts and integration troubleshooting, or training and documentation development • Strong leadership and strategic planning skills • Excellent verbal and written communication skills • Excellent time management and attention to detail • Critical thinking, conflict resolution, and decision-making skills • Computer-based skills and experience with computerized learning management systems • Strong judgment in high-stakes academic contexts • Ability to translate operational needs into technical requirements and sustainable builds • Ability to manage multiple tasks and meet deadlines • Ability to design, debug, and maintain advanced formulas and workflow logic • Ability to troubleshoot integrations using structured data • Ability to build and maintain automation workflows without continued direct supervision • Ability to create high-quality documentation and training media • Ability to maintain reliability and data integrity with change management discipline • Ability to work effectively in a diverse team environment • Ability to present information to employees, students, faculty, academic and campus leaders, and corporate leaders • Ability to embrace and lead change • Preferred: experience supporting graduate-level health professions education and program operations • Preferred: experience with ExamSoft or comparable assessment platforms • Preferred: experience with curriculum mapping or standards alignment • Preferred: programming fundamentals such as JavaScript or Python • Preferred: experience implementing responsible workflows in an academic or regulated environment

🏖️ Benefits

• Equal Opportunity Employer committed to building and developing a diverse environment • Reasonable accommodations for qualified individuals with disabilities