Financial Aid Advisor – II

🔥 17 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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South University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1899

📚 Education

Education

South University is a private university founded in 1899 that offers undergraduate, graduate, and doctoral degree programs across a variety of professional fields. It operates 11 campus locations in states including Georgia, South Carolina, North Carolina, Virginia, Florida, Alabama, and Texas, and also provides fully online programs (with required in-person clinical/practicum components where applicable). Programs include Business & Technology, Counseling & Psychology, Criminal Justice & Legal Studies, Healthcare, Nursing, Pharmacy, Public Administration, and Public Health. The institution is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) and emphasizes flexible learning formats, military benefits, scholarships, and career services to support students' professional development.

📋 Description

• Responsible for providing general financial aid knowledge and overviews to new, continuing, and returning students. • Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. • Explain and guide students and parents through the application process, including verification, conflicting information, and C Code Resolution. • Counsel students on all acceptances and other matters related directly to the student financial plan. • Work cohesively with Admission Representative in order to facilitate outstanding service to prospective students and their parents. • Efficiently and accurately package assigned students including includes new, continuing, re-entry and transfer students. • Guide students on the financial aid process, including required forms, documents, and process. • Create financial plans for assigned students in compliance with institutional policies and Federal regulations, communicate the plan to students and parents, and effectively explain rights and responsibilities for each aid source. • Assist students and parents with alternative means of financing any remaining balance after awarding eligible federal, state, or institutional aid. • Ensure student files are complete and accurate and that aid is paid to students’ accounts in a timely manner. • Review ISIRs, request outstanding documents, and perform all levels of verification and C Code reviews. • Utilize reports to review students, analyze work needed, ability to prioritize daily workload independently prioritize workload. • Strong Customer Service, ability to calm students and parents, accurately articulate the status of a student’s aid and account. • Complete the appropriate training modules within 30 days of the new or revised module becoming available. • Assist with or perform special projects as assigned.

🎯 Requirements

• Bachelor’s degree in a related discipline or associate’s degree and 3 years of related experience with federal and student financial aid, or 5 years of related experience with federal and student aid. • Financial aid or accounting experience required. • Customer service, problem-solving experience required. • Excellent communication and interpersonal skills. • Ability to make small group presentations as well as skill in interacting on a one-on-one basis. • The ability to multi-task, work independently, and make decisions based on guidelines. • Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software (Campus Vue/Campus Nexus preferred).

🏖️ Benefits

• South University is an Equal Opportunity Employer • Embraces diversity as a critical step in ensuring employee, student and graduate success • Committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.