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Account Manager

Job not on LinkedIn

🕒 January 8

🌐 Canada, United States – Remote

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💵 CA$103k - CA$282k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 32%

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Logo of Spare

Spare

201 - 500 employees

Founded 2015

📦 Logistics

💼 Consulting

✈️ Travel

Logistics • Consulting • Travel

Spare is an AI-native mobility software company that provides a cloud platform for transit agencies to operate paratransit, microtransit, and fleet maintenance. Its products include rider and driver apps, operations and analytics tools, AI agents, eligibility and reservation systems, and an enterprise asset management (EAM) solution that predicts issues and automates maintenance to reduce downtime. Spare targets public transit operators and third-party providers with a SaaS platform and services (Open Fleets™, call center support, integrations) to modernize and optimize on-demand and low-density transit services.

📋 Description

• Drive revenue growth with existing customers through product and industry expertise • Serve as a key contact for existing customers to ensure satisfaction and retention • Develop customer relationships and identify up-sell, cross-sell, expansion, and renewal opportunities • Educate customers on product features, benefits, and configuration options • Own account planning and manage technical, operational, and executive stakeholders at large transit agencies and operators • Provide weekly feedback and forecasting on account activity • Use CRM for pipeline and account-plan management • Develop proposals and business cases for large-scale deployments with customers and stakeholders • Develop account-based marketing and sales plans with Marketing and Business Development • Build product and market knowledge and maintain ongoing learning • Influence customers through thought leadership, industry best practices, and product knowledge • Share customer feedback with Product, Engineering, and Partner Success teams

🎯 Requirements

• Experience in Transit Technology sales and/or sales for government agencies, ideally 4+ years • Passion for and interest in Urban Planning and/or Transit or correlated areas • Understanding of the transit industry, including transit systems, regulations, and funding structures • Excellent verbal, written, and presentation communication skills • Availability to travel frequently within Canada and the USA • Academic background in Urban Planning, Environmental Science, Sociology, Sustainability, etc. is a plus • Experience in a transit tech company is a plus • Experience in a transit agency is a plus

🏖️ Benefits

• Competitive commission/bonus structure for Growth roles • Stock options • Remote work from anywhere in Canada, in your own time zone • Optional HQ work in Metro Vancouver • CA$200/month coworking membership allowance for employees outside Metro Vancouver • CA$1,000 home office allowance • Annual team offsite or hackathon travel and accommodation budget • CA$50 monthly social budget • Fully-paid health insurance for employee and dependents, including prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program • CA$500/year Lifestyle Spending Account for education, wellness, transportation, and childcare/pet care • Unlimited annual vacation • Unlimited sick days • Company-wide shutdown days • Growth opportunities and rapid advancement potential • Purposeful, mission-driven work

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