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Dispatch Specialist

Job not on LinkedIn

🔥 9 minutes ago

🏈 Alabama, Arizona, +24 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Cable ONE's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of Cable ONE

Cable ONE

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Dispatch Specialist role supporting Sparklight/Cable One and family brands • Keep customers and associates connected to what matters most • Provide customer support and address customer needs • Make customer relationships seamless, easy, and rewarding • Tailor communications and interactions to customer needs and expectations

🎯 Requirements

• Open to candidates residing in AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, or UT • Successful completion of background screening, drug screening, and reference check required before hire • Committed: Values each customer while supporting communities • Helpful: Delivers useful customer support with expertise, respect, and empathy • Proactive: Understands customer needs and works to make relationships seamless, easy, and rewarding • Personal: Knows customers well and tailors communications and interactions to their needs and expectations

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $75/mo. Stipend • Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only) • Vehicle provided for daily work purposes, if residing within reasonable radius from office location

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