Field Ops Manager

Job not on LinkedIn

🕒 August 26

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Lead field operations teams to meet daily performance goals and exceed customer expectations. • Work with supervisors and technicians in the field, providing support, guidance, and coaching. • Hire, train, and develop a high-functioning team and create customized development paths. • Oversee, monitor, and assess installation, maintenance, and repair activities for quality and efficiency. • Provide and maintain a safe work environment, safety equipment, functioning tools, and compliance with safety rules and regulations. • Help resolve complex customer issues and participate in repairs of escalated technical issues. • Ensure network outages are addressed and resolved in a timely manner and repairs meet company and regulatory standards. • Participate in city meetings, local industry meetings, and other community events. • Manage contractor utilization. • Control budgets, prepare CIRs, and process P&L and purchase orders. • Perform other duties supporting the company’s Purpose, Brand Principles, and Organization’s Values.

🎯 Requirements

• At least four years of experience leading a technical operations team in the telecommunications industry. • Strong knowledge of the overall maintenance and operation of a fiber-optic network. • Exposure to sales and marketing, engineering, and accounting practices. • Continued education beyond HS is preferred; an Associate degree is great and a Bachelor’s degree is even better. • Solid technical aptitude with the ability to keep pace with product improvements. • Knowledge of FCC regulations, testing, and documentation. • Excellent leadership, time management, and project management skills. • Excellent verbal and written communication skills. • Flexibility to work varied schedules and in inclement weather. • Working knowledge of Microsoft Teams, Power BI, and MS Excel. • Driver’s license and good driving record to travel to different systems and meet with technicians in the field.

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match (match program starts day 1 of service, up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Up to seventy-five dollars a month towards cable and internet services • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment