
11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
SpikeIT Global Solutions, Inc. is a global firm providing top-notch services in the Information Technology sector, specializing in IT consulting, cloud solutions, datacenter migrations, and project management. The company is committed to a ‘Client First’ philosophy and aims to deliver high-quality technology-enabled solutions tailored to complex industry problems across various sectors including finance, telecom, insurance, pharma, healthcare, and media. With a focus on human relationships and business ethics, SpikeIT emphasizes customer satisfaction and efficiency by utilizing an innovative approach to service delivery, which includes a combination of onsite, offshore, and near shore solutions.
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11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
SpikeIT Global Solutions, Inc. is a global firm providing top-notch services in the Information Technology sector, specializing in IT consulting, cloud solutions, datacenter migrations, and project management. The company is committed to a ‘Client First’ philosophy and aims to deliver high-quality technology-enabled solutions tailored to complex industry problems across various sectors including finance, telecom, insurance, pharma, healthcare, and media. With a focus on human relationships and business ethics, SpikeIT emphasizes customer satisfaction and efficiency by utilizing an innovative approach to service delivery, which includes a combination of onsite, offshore, and near shore solutions.
• Own configuration, maintenance, and optimization of Incident, Problem, Change, Request/Service Catalog, Knowledge, CMDB, Discovery, and Asset Management modules • Design advanced workflows, custom applications, and automations using JavaScript, Glide API, Flow Designer, and IntegrationHub • Architect secure REST/SOAP integrations with enterprise systems • Lead CMDB data modeling, Discovery schedules, and platform governance • Mentor junior team members and drive the platform roadmap • Participate in an initial phone screening followed by a technical interview
• 7+ years of hands-on ServiceNow development and administration • Expert knowledge of ITIL-based ITSM processes • Advanced proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and ServiceNow Studio • Strong background integrating ServiceNow via REST/SOAP APIs • Proven experience leading platform-level initiatives and technical decision-making • Excellent analytical, debugging, and problem-solving skills • Preferred: ServiceNow CSA + one or more CIS certifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery) • Preferred: Experience with Service Operations Workspace, Service Mapping, Performance Analytics, Intune, or Workspace ONE
• Contract position • 6-month+ contract duration • Confidential handling of applicant information according to EEO guidelines
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