Business Analyst, Payments and Fraud

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $90k - $147k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spokeo

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 B2C

☁️ SaaS

🔌 API

B2C • SaaS • API

<Spokeo> is a people-search and data aggregation service that lets users search by name, phone, email, or address to find contact information, location history, social profiles, property records, court records, and other public records. It combines billions of records from consumer and industry sources into concise, easy-to-read reports, offers account-based report updates, enterprise search capabilities, and an API for integration. Spokeo is positioned for individual consumers seeking to reconnect, identify callers, or verify sellers, while also offering paid services and tools for businesses; it states it is not an FCRA consumer reporting agency.

📋 Description

• Support and enhance payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments • Write and optimize SQL queries to uncover trends, anomalies, and revenue opportunities • Translate complex data into clear, actionable recommendations for business leaders • Build and maintain dashboards monitoring fraud trends, payment declines, and overall payment health • Provide analytical support to improve fraud detection and decision workflows • Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements • Conduct fraud trend analysis and recommend mitigation strategies • Analyze payment decline drivers and develop decline salvage and optimization opportunities • Support account updater, retry strategy, and processor performance initiatives • Identify opportunities to reduce operational costs and losses while improving authorization rates • Communicate performance insights, root cause analysis, and mitigation strategies across teams • Serve as the analytics and reporting extension of the Payments & Fraud team • Report directly to the SVP of Operations

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field • 2+ years of experience in business analytics, preferably within payments and fraud • Strong SQL expertise • Experience working with large, complex datasets • Proven ability to deliver business insights and performance-driven recommendations • Experience building dashboards and reporting in Tableau • Familiarity with card-not-present (CNP) subscription-based payments is preferred • Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred • Highly analytical, meticulous, and proactive, with strong attention to detail • Excellent organizational and communication skills (written and verbal) • Ability to work in a fast-moving, lean operational environment

🏖️ Benefits

• Bonus program • Equity plans • 401K • Discretionary, merit-based salary increase once a year • 100% medical coverage • 100% dental coverage • 100% vision coverage • Unlimited employee PTO • Stock options • Comprehensive benefits • Flexible work locations