Senior Product Manager, Member Growth

🕒 March 12

🏢🏡 New York City – Hybrid

💵 $150k - $202.4k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Contribute to our mission to eliminate every barrier to mental healthcare for our members. • Define and own growth KPIs for acquisition and activation, ensuring metrics reflect both business outcomes and clinical intent. • Identify, prioritize, and test growth levers across the member journey, with a focus on acquisition and activation for higher-acuity members. • Build and maintain a continuous experimentation roadmap, partnering with data, design, engineering, data science, marketing, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact. • Organize cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement. • Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization. • Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations. • Autonomously leverage data to inform product decisions, measure effectiveness, and iterate. • Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders. • Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.

🎯 Requirements

• 5+ years of consumer-facing product management experience, with a track record of driving user growth. • Strong analytical skills and experience with data-driven decision making. • Expert-level experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development. • Experience working with cross-channel customer marketing platforms and A/B testing tools. • Exceptional communication, organizational, and collaboration skills. • Passion for mental health and a commitment to improving access to care. • Ability to thrive in a fast-paced environment.

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.