Senior Program Manager, Dedicated Workplace Teams

🕒 April 3

🇺🇸 United States – Remote

💵 $97k - $113.5k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through • Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations • Drive clarity on priorities, owners, decision points, and next steps across workstreams • Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed • Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management • Align stakeholders on timelines, dependencies, handoffs, and readiness needs • Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities • Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption • Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments • Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution

🎯 Requirements

• 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles • Strong experience leading complex, multi-stakeholder work in ambiguous environments • Proven ability to drive outcomes through influence rather than direct authority • Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities • Excellent communication, organization, and stakeholder management skills • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps • Track record of identifying risks early and driving practical solutions • Experience improving processes or operating models to support stronger execution

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.