Chief of Staff – Chief Administrative and People Officer

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Sprinklr

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Own the CAO office operating cadence (weekly/monthly/quarterly rhythms) • Run the People function Business Management System (BMS) and QBRs end-to-end • Develop executive- and Board-ready materials for People topics • Support People strategy development and execution • Drive cross-functional alignment across HR COEs and HRBPs • Partner with Finance to manage the budget • Serve as a trusted thought partner to the CAO • Establish operational rigor • Bring AI proficiency for productivity and quality • Handle sensitive information with discretion

🎯 Requirements

• Bachelor's degree required • 10–15+ years of experience in strategic consulting, People/HR strategy & operations, business operations, or Chief of Staff roles • Strong fluency across core People domains (e.g., org design, workforce planning, talent, engagement, performance, total rewards) • Exceptional organizational skills and attention to detail • Strong strategic thinking with practical execution skills • AI fluent: understands how to evaluate People/HR use cases and embed AI into operating workflows • Demonstrated ability to run operating mechanisms (e.g., BMS/QBRs), build People analytics and executive reporting, and deliver high-impact presentations for ELT/Board audiences

🏖️ Benefits

• Voluntary healthcare coverage • Paid time off • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage • 401k plan with 100% vested company contributions

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