Director – Executive & Internal Communications

🕒 June 3

🗽 New York, Texas – Remote

🗽 New York – Remote 🤠 Texas – Remote

💵 $146k - $244k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Lead and evolve Executive Communications and Internal Relations programs • Serve as a trusted advisor and strategic partner to senior executives • Own and evolve Sprinklr’s internal communications strategy • Design and manage a multi-channel internal communications ecosystem • Develop clear, engaging content that drives understanding of strategy and builds employee confidence • Champion two-way communication ensuring employee feedback loops are embedded and actionable • Build and operationalize annual and quarterly communications plans tied to company priorities • Lead high-stakes communications initiatives including transformation milestones, organizational changes, and major announcements

🎯 Requirements

• 8-10 years of progressive experience in strategic, corporate, or executive communications roles • Experience in SaaS, technology, and/or publicly traded companies strongly preferred • Proven track record supporting senior executives (C-suite or equivalent) in high-visibility environments • Experience building or scaling internal communications programs in complex, fast-moving organizations • Exceptional writing and storytelling skills—clear, concise, and authentic • Strong strategic acumen with the ability to connect communications to business outcomes • Executive presence and ability to influence the highest levels of the organization • Strong judgment, instincts, and ability to operate in ambiguity

🏖️ Benefits

• Healthcare coverage for you and your family in applicable countries • Paid time off to recharge and spend time with loved ones • Open Mentoring Program designed to create meaningful connections