Patient Account Representative – Lead

🔥 2 hours ago

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SSM Health

10,000+ employees

Founded 1872

🏥 Healthcare

🤝 Non-profit

💰 Grant on 2023-12

Healthcare • Non-profit

SSM Health is a Catholic, not-for-profit health system serving communities across the U. S. Midwest through an integrated network of hospitals, clinics, and care services. With locations in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health operates acute-care and specialty services (including teaching hospitals and level‑one trauma centers), emphasizes mission-driven, compassionate care, workforce development, and employee benefits, and supports flexible nursing and other clinical roles.

📋 Description

• Leads or coordinates shift operations of assigned activities, resources, and staff. • Serves as a technical or functional resource and performs similar duties with staff. • Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures. • Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance. • Performs the duties of a Patient Account Representative. • Performs other duties as assigned.

🎯 Requirements

• Experience with Missouri Managed Medicaid or Medicare strongly preferred • Strong problem solving abilities and interpersonal skills • High School diploma/GED or 10 years of work experience • Three years' experience

🏖️ Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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