Account Manager

🕒 February 19

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 85%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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St. Onge Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

St. Onge Company is a consulting and engineering firm that designs and optimizes supply chain, logistics, manufacturing, and healthcare operations. They provide facility master planning, detailed design, procurement and implementation management for distribution centers, hospitals, and manufacturing sites, plus systems support such as WMS/WCS/TMS selection, automation evaluations, CAD modeling, simulation, and custom software solutions. Their services also include supply chain strategy, inventory and labor optimization, 3PL evaluation, operational excellence, materials management, and military/government logistics.

📋 Description

• Serve as the primary point of contact for assigned client accounts • Build and maintain long-term relationships with key stakeholders, including executive and C-suite leaders • Act as a trusted advisor by understanding client objectives and aligning St. Onge solutions to business needs • Ensure successful delivery of services and solutions while maintaining customer satisfaction • Communicate progress on strategic initiatives to internal and external stakeholders • Track account performance, forecasts, and key business metrics • Prepare and present account reviews, status reports, and recommendations • Partner with Business Development teams to identify account growth and expanded engagement opportunities • Manage client concerns, resolve issues, and oversee escalations • Coordinate multiple projects and priorities while ensuring quality deliverables and attention to detail • Support contract negotiations and agreement renewals • Drive continuous improvement initiatives that enhance client outcomes and operational performance

🎯 Requirements

• Bachelor's degree in Engineering, Supply Chain, Operations, or a related field • 15+ years of professional experience in supply chain, manufacturing, distribution, operations, consulting, or related industries • Demonstrated ability to influence and communicate effectively with stakeholders at all organizational levels, including executive leadership • Strong relationship-building and client management skills • Exceptional organizational skills and attention to detail • Analytical mindset with experience evaluating complex supply chain operations and facility performance • Commitment to continuous improvement and customer success • Advanced proficiency in Microsoft Excel and PowerPoint • Preferred: Master's degree • Preferred: Experience with Warehouse Management Systems (WMS), Manufacturing Execution Systems (MES), and Enterprise Resource Planning (ERP) platforms such as SAP • Preferred: Working knowledge of SQL, Python, Tableau, Power BI, or other analytics and visualization tools • Preferred: Experience supporting clients across multiple manufacturing and distribution environments

🏖️ Benefits

• Competitive salary • Annual bonus program • Medical, dental, and vision coverage • FSA and HSA options • 401(k) with company match • Home office equipment stipend • Generous tuition reimbursement • Life insurance • AAA and fitness membership reimbursements • Company cell phone • Employee Assistance Program • Identity Theft Protection reimbursement