Clinical Applications Specialist

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🕒 June 25

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Logo of Stago

Stago

1001 - 5000 employees

Founded 1945

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Stago is a global diagnostics company specializing in the science of hemostasis and thrombosis, providing laboratory instruments, reagents, quality control programs, and related services for clinical coagulation testing. The company offers hemostasis analyzers and assays (including D-dimer tests), external quality assessment (EQA) programs, continuing education and digital tools like My Personal Space and My Expert QC to support lab quality management and customer account services. Stago serves hospitals, clinical laboratories, and healthcare providers with technical support, regulatory-cleared products, and educational resources.

📋 Description

• Support customers through method verification and correlation studies (precision, accuracy, reportable range) per CLSI standards. • Participate in site readiness assessments, installation coordination, validation planning, and customer implementation meetings. • Deliver on-site, supplemental operator training for users at all competency levels (super users, bench techs, supervisors). • Promote adoption of Stago’s digital training tools to scale learning post-go-live. • Provide subject-matter expertise on hemostasis testing, including workflow design, reflex logic, QC approach, and best-practice utilization of Stago assays. • Support customers in understanding assay principles, performance characteristics, and practical interpretation considerations. • Apply data-driven insights from reagent utilization, QC trends, and error codes to make suggestions for customers. • Provide on-site and remote application support for Stago systems, diagnosing and resolving issues efficiently. • Provide supportive guidance to customers on CAP/CLIA/IQCP documentation and compliance practices. • Partner with internal and customer stakeholders to implement LIS interfaces, flags, and auto-verification rules. • Proactively monitor reagent consumption, QC performance, maintenance patterns, and service interactions

🎯 Requirements

• Bachelor's degree in related field from four-year college or university or equivalent required • MT(ASCP) Certification or equivalent strongly preferred • Minimum of 3 years experience as a medical technologist with coag exposure; prefer experience with Stago products or 3 years in an IVD applications specialist role • Current driver's license is mandatory • Passport preferred • More than 80% travel based on territory and company needs, including overnight stays and air travel, sometimes on short notice • Strong understanding of QC/Westgard rules, CLSI validation protocols, IQCP, and regulatory requirements. • Familiar with the Microsoft Windows Office Suite Applications, especially Excel

🏖️ Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Health insurance • 401(k) • Paid time off • Professional development opportunities

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