Senior Investigative Researcher

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The Standard

1001 - 5000 employees

Founded 1906

💸 Finance

👥 HR Tech

Insurance • Finance • HR Tech

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

📋 Description

• Conduct advanced research using subscription databases, public records, and online sources to support fraud investigations. • Analyze insurance applications, claims, and other transactions to identify potential fraud indicators. • Prepare clear, accurate, and objective reports summarizing research findings and investigative results. • Partner with internal teams and external vendors to support fraud detection and prevention efforts. • Mentor and train team members on research techniques, investigative processes, and information resources.

🎯 Requirements

• Bachelor’s in criminal justice preferred, high school diploma required • 3+ years of experience with customer contact in a high-volume service environment • 2+ years of experience working in a Special Investigations Unit (SIU) or equivalent insurance-related investigative role. • Experience conducting online research using public records, subscription databases, social media platforms, and open-source intelligence tools. • Knowledge of insurance operations, including claims, underwriting, policy administration, or fraud detection activities. • Strong analytical, critical thinking, and investigative skills with the ability to identify and evaluate relevant information. • Experience preparing professional written reports, summaries, or investigative documentation. • Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and Power BI. • Experience collaborating with cross-functional partners such as Claims, Underwriting, Analytics, or external investigative vendors. • Strong verbal and written communication skills. • High level of persistence with proven problem-solving and critical-thinking abilities.

🏖️ Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • A supportive, responsive management approach and opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • An employee giving program that double matches your donations to eligible nonprofits and schools

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