
1001 - 5000 employees
📣 Marketing
🛍️ eCommerce
🛒 Retail
Marketing • eCommerce • Retail
Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.
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1001 - 5000 employees
📣 Marketing
🛍️ eCommerce
🛒 Retail
Marketing • eCommerce • Retail
Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.
• Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests • Manage daily purchasing activities for drop ship, special order, Staples Direct, and wholesaler-sourced products • Review customer orders to identify effective sourcing solutions while balancing cost, service, and delivery expectations • Process high volumes of purchase orders accurately and on schedule • Resolve rejections, pricing discrepancies, vendor exceptions, and fulfillment issues to save sales whenever possible • Collaborate with Sales, Customer Care, Accounts Payable, and vendor partners to resolve order issues and support customer satisfaction • Coordinate complex shipments, logistics requirements, and large-scale customer orders requiring specialized transportation solutions • Monitor vendor performance and partner with suppliers to improve service levels and operational execution • Provide guidance and training to buyers and new team members • Support process improvements, workload balancing, and operational excellence
• 2+ years of purchasing or procurement experience • Strong oral and written communication skills • Demonstrated customer service experience • Proficiency with Microsoft Office applications and general PC skills • Strong purchasing and procurement expertise • Ability to manage multiple priorities independently in a fast-paced environment • Excellent problem-solving skills and sound business judgment • Strong customer service and communication skills • Experience managing vendor relationships, evaluating sourcing options, and influencing supplier performance improvements • Strong organizational skills and attention to detail • Experience coaching, mentoring, or training team members on purchasing best practices • Working knowledge of office products and supply chain operations is highly valued • Experience supporting drop ship, non-stock, or special-order purchasing environments is preferred • Knowledge of supplier relationship management, order management, supply chain, and logistics processes is preferred • Experience handling complex customer orders and specialized transportation requirements is preferred • Background training or mentoring purchasing professionals is preferred • Office products industry knowledge is preferred
• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs
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