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Claim Specialist – Auto Injury

🔥 7 minutes ago

🎸 Tennessee – Remote

infoinfo

💵 $70.1k - $83.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on State Farm's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of State Farm

State Farm

10,000+ employees

Founded 1922

🚘 Automotive

🏥 Healthcare

⚖️ Legal

Automotive • Healthcare • Legal

State Farm is a large, consumer-focused U. S. insurance and financial services company offering a wide range of personal and small-business insurance products (auto, home, renters, life, health supplements, pet, commercial lines) as well as investment services and banking partnerships. It sells policies primarily through a network of local agents, provides digital account and mobile app services for billing and claims, and promotes bundling and discounts to help customers save. With a long history since 1922, State Farm emphasizes community involvement and customer support through agents and digital tools.

📋 Description

• Review and analyze injury claims to determine coverage, liability, and damages • Conduct thorough investigations by gathering relevant information, interviewing involved parties, and reviewing supporting documentation • Evaluate medical records, police reports, and related documents to assess injuries and liability • Negotiate settlements with claimants within policy limits • Document claim activities, maintain accurate records, and prepare required reports • Collaborate with legal, medical, and risk assessment teams • Handle bodily injury, uninsured/underinsured, and property damage claims involving injuries • Handle lawsuits and/or demands and work with attorneys • Provide Remarkable service and support customers through the claims process • Occasionally deal with difficult and emotional investigations involving traumatic injury and loss of life

🎯 Requirements

• Bachelor's degree is preferred • Excellent communication and interpersonal skills • Proven effective empathy and de-escalation skills • Customer-minded focus when handling difficult/emotional conversations • Detail-oriented with strong organizational and analytical skills • Strong critical thinking and decision-making skills • Ability to multi-task across technical platforms • Accountability • Resourcefulness • Successful completion of all required training • Successful completion of applicable proficiency and licensing exams • Successful completion of required background checks • Ability and willingness to work flexible shifts, overtime, and/or irregular hours • Must reside within 50 miles of Murfreesboro, Tennessee

🏖️ Benefits

• Potential yearly incentive pay up to 15% of base salary • Annual raise and bonus • State Farm pays most of healthcare premiums • Multiple healthcare plan options, including a high deductible plan • 100% coverage for in-network preventative care • Vision, dental, telemedicine, and 24/7 mental health professionals • Industry-leading training programs • Tuition assistance programs • Employee resource groups and mentoring • Fertility/IVF/adoption assistance • College coaching • National discount programs • Interactive monthly financial workshops • Free financial coaching • State Farm Federal Credit Union savings and financing options • Up to 20 days of annual time off initially • Parental leave • Paid holidays • Celebration day • Life leave (40 hours/year) • Bereavement leave • Community service/education support days • Matching Gift Program • Good Neighbor Grant Program • Employee Assistance Fund • Free financial advisors • 401(k) plan with company contributions of up to 7% of salary

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