
10,000+ employees
Founded 1922
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
State Farm is a large, consumer-focused U. S. insurance and financial services company offering a wide range of personal and small-business insurance products (auto, home, renters, life, health supplements, pet, commercial lines) as well as investment services and banking partnerships. It sells policies primarily through a network of local agents, provides digital account and mobile app services for billing and claims, and promotes bundling and discounts to help customers save. With a long history since 1922, State Farm emphasizes community involvement and customer support through agents and digital tools.
🔥 20 minutes ago
⚔️ Virginia, West Virginia – Remote
💵 $63.1k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on State Farm's careers page, not through a job board
First seen by Remote Rocketship 20 minutes ago

10,000+ employees
Founded 1922
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
State Farm is a large, consumer-focused U. S. insurance and financial services company offering a wide range of personal and small-business insurance products (auto, home, renters, life, health supplements, pet, commercial lines) as well as investment services and banking partnerships. It sells policies primarily through a network of local agents, provides digital account and mobile app services for billing and claims, and promotes bundling and discounts to help customers save. With a long history since 1922, State Farm emphasizes community involvement and customer support through agents and digital tools.
• Conduct on-site inspections and assessments of residential and commercial property damages • Meet with insureds as the first point of contact, explain coverage, estimate damages, and guide them through the claims process • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims • Interact professionally with parties expressing strong emotions or concerns • Provide customer service throughout the claims process • Gather evidence, document findings, and prepare detailed reports • Investigate and adjust personal and commercial property claims with exposures up to $500,000 • Evaluate coverage and policy terms for claim validity and regulatory compliance • Negotiate and settle claims within authorized limits • Work from home and use a mobile office/vehicle for field appointments • Occasionally travel outside the assigned territory to assist other territories
• Ability to investigate problems, evaluate information, and make well-supported decisions • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately • Ability to quickly learn unfamiliar concepts, processes, and terminology • Ability to interact effectively with policyholders, agents, and stakeholders • Effective communication and interpersonal skills for difficult or emotional conversations • Detail-oriented with strong organizational and analytical skills • Proficiency using mobile/desktop tools to document and support claims in the field and remotely • Physical ability to walk, bend, reach, kneel, squat, stoop, lift, carry, unfold, climb ladders, traverse roofs, and crawl in tight spaces • May be required to complete Rope and Harness Safety Training • Valid driver's license required • Successful completion of required training, applicable proficiency and licensing exams, MVR checks, and background checks • Preferred: Bachelor’s Degree in a related field such as Risk Management, Insurance, Business, Construction Management, or similar • Preferred: Customer service experience • Preferred: Understanding of property insurance concepts and claim handling practices • Preferred: Baseline knowledge of residential and commercial building construction and materials • Preferred: Familiarity with water mitigation principles and inspection processes • Preferred: Working knowledge of Xactimate and XactContents
• Potential yearly incentive pay up to 15% of base salary • Annual raise and bonus • State Farm pays most of healthcare premium • Multiple healthcare plan options, including a high deductible plan • 100% coverage for in-network preventative care on all medical plans • Vision, dental, telemedicine, 24/7 mental health professionals • Industry leading training programs • Tuition assistance programs • Employee resource groups • Mentoring • Fertility/IVF/adoption assistance • College coaching • National discount programs • Interactive monthly financial workshops • Free financial coaching • State Farm Federal Credit Union savings/financing options • Generous time off policies • Up to 20 days annually initially • Parental leave • Paid holidays • Celebration day • Life leave (40 hours/year) • Bereavement leave • Community service/education support days • Matching Gift Program • Good Neighbor Grant Program • Employee Assistance Fund • Free financial advisors • 401(k) plan with company contributions of up to 7% of salary • Remote work from home with mobile office/vehicle for field appointments • Flexible schedules and potential overtime/irregular hours
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