Enrollment Strategy – Operations

🕒 September 1

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stedi

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

Consulting • Logistics • Healthcare Insurance

Stedi is an API-first clearinghouse that facilitates the automation of healthcare transactions, such as real-time eligibility checks and claims processing. The platform offers modern, developer-friendly JSON-based APIs, enabling fast integration and interaction with over 7,000 payers, thus supporting a broad payer network. Stedi is designed with reliability in mind, featuring multi-region, highly-available APIs with automatic failover for increased uptime. The company prioritizes security, with HIPAA and SOC 2 compliance, role-based access, and multi-factor authentication. Stedi provides robust support, including hands-on engineering assistance and dedicated communication channels, ensuring fast onboarding and efficient transaction management for health tech companies.

📋 Description

• Contribute to and scale the day-to-day operation of Stedi’s transaction enrollment program • Establish and continuously improve Stedi’s enrollment playbook across thousands of payers • Interface daily with customers, intermediary clearinghouses, and payers to obtain enrollment approvals and improve and scale the operation • Create and grow a content management system of payer-specific enrollment steps and feed those steps into the product and operating system • Collaborate with product to define and ship requirements improving the external enrollments product and internal tooling • Define performance metrics and drive them to industry-leading levels • Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations involving missing ERAs • Build automations, run data analysis, and collaborate with product and engineering as a hands-on individual contributor

🎯 Requirements

• Experience building operational processes and programs • Exceptional ability to manage many open threads simultaneously; hyper-responsive, organized, and thorough • Technical background and ability to build automations and workflows and use AI to support end-to-end automation • Experience in externally facing, client-facing roles, ideally in consulting, support, implementation and onboarding, or program management • Systems mindset and ability to identify and articulate gaps to product, payer operations, and engineering teams • Resourceful, self-motivating, self-disciplined, proactive, and willing to put in the hours • Ability to move quickly and respond with urgency • Ability to communicate work and proactively ask for help or feedback

🏖️ Benefits

• $142 million in company funding from top investors • Encouraged to apply even if experience does not perfectly match the job description