Retail Sales Specialist

🔥 21 hours ago

🏈 North America – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SteelSeries

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

📦 Logistics

💼 Consulting

💰 Venture Round on 2012-08

Manufacturing • Logistics • Consulting

SteelSeries is a global leader in the gaming and esports industry, known for producing award-winning, cutting-edge products that assist gamers in their pursuit of excellence. The company specializes in computer gaming peripherals, including gaming audio, hardware for consoles, PCs, and mobile devices, as well as other gaming accessories. SteelSeries has a rich history in esports and gaming, having been the pioneer of various gaming innovations, such as the first mechanical gaming keyboard and dedicated gaming headsets, and continues to support top esports teams.

📋 Description

• Provide day-to-day operational and administrative support to multiple Sales Directors across retail and e-commerce accounts • Support product setup, item submissions, assortment updates, product-content requests, and customer documentation • Maintain promotional calendars and track deadlines, approvals, submissions, and execution • Update sales forecasts by SKU and customer using historical sales, promotions, inventory, orders, and growth targets • Follow up on purchase orders, shipments, open orders, deductions, and fulfillment issues with internal teams • Prepare sales reports, customer updates, meeting materials, and weekly Walmart Marketplace updates • Maintain customer records, pricing files, product information, and sales-support documentation • Support Walmart Marketplace item setup, catalog maintenance, listing updates, purchase orders, inventory monitoring, replenishment, promotions, and fulfillment issue resolution • Monitor marketplace metrics including sales, traffic, conversion, pricing, Buy Box, returns, out-of-stock rates, and margin • Identify and resolve listing health issues, content errors, suppressed items, missing attributes, and image issues • Work with Marketing to improve product content, images, ratings and reviews, promotional messaging, traffic, and conversion • Identify assortment gaps, pricing concerns, inventory risks, and growth opportunities; escalate recommendations • Build relationships across Sales, Marketing, Supply Chain, Finance, Customer Service, and external customer contacts • Document and improve sales-support and Walmart Marketplace processes

🎯 Requirements

• 2–4+ years of experience in sales support, customer account coordination, e-commerce operations, retail operations, or a related role • Strong organizational skills and ability to manage multiple priorities, customers, timelines, and follow-up items • Experience supporting product setup, promotional activity, forecasting, customer orders, or retail/e-commerce accounts is preferred • Strong proficiency in Excel, including formulas, lookups, pivot tables, and basic reporting • Comfort working with sales, inventory, product, and customer data • Strong attention to detail when managing product information, pricing, promotions, and customer orders • Clear written and verbal communication skills and collaborative working style • Ability to take ownership of tasks, follow through on open items, and escalate issues appropriately • Experience with Walmart Marketplace or Walmart Seller Center is preferred • Experience supporting retail, e-commerce, consumer electronics, gaming, or accessories businesses is preferred • Familiarity with customer portals, product-information systems, ERP systems, or marketplace tools is preferred • Basic understanding of e-commerce performance metrics such as sales, traffic, conversion, in-stock rate, Buy Box, returns, and margin is preferred • Experience coordinating promotions, customer purchase orders, or demand forecasts is preferred