Implementation Program Manager

🔥 18 hours ago

🦌 Connecticut, Kentucky, +1 more states – Remote

🦌 Connecticut – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Maintain and successfully execute a portfolio of customer projects, including fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements • Own all aspects of the customer onboarding process from signature through hypercare • Coordinate systems, infrastructure, SOPs and training, testing, launch, post-deployment feedback, and customer enhancement requirements • Partner with Commercial, Implementation, Integration, and Operations teams • Balance customer outcomes, resource limitations, timelines, scope changes, milestone risks, and project budget constraints • Track onboarding progress and performance, including timelines, scope commitments, and revenue • Identify and implement KPIs and metrics to improve onboarding processes • Design and execute technology solutions and new systems/processes for existing supply chain customers • Deploy internal tools and migrate customers from legacy systems to Stord software • Provide feedback to improve Stord’s service offering, solution design process, and onboarding experience • Identify organizational efficiencies and promote continuous improvement across Supply Chain and the organization • Act as an advocate for Stord values and culture

🎯 Requirements

• Excellent verbal and written communication skills • Versatile team player comfortable under pressure • Ability to ask for clarification and challenge unfounded assumptions or expectations • Drive and resilience to remove barriers and enable teams to complete objectives • Ability to lead functional, technical, and operational team members to achieve program goals • Experience in a cross-functional, customer-oriented change role such as consultant, manager, or customer implementation manager • Experience in a supply chain services, SaaS, and/or consulting environment • Demonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities • Ability to mitigate risks and manage limited resources • Desire to continuously improve tools and processes • Ability and willingness to travel up to 50% • Supply Chain or Logistics experience strongly encouraged • Experience implementing WMS, OMS, SaaS, and/or fulfillment solutions strongly encouraged • Functional and/or technical solution design experience strongly encouraged • Transformation experience, including business process change management and sunsetting legacy systems, strongly encouraged

🏖️ Benefits

• Travel opportunity of up to 50% for customer-critical milestones and relationship building