Financial Aid Advisor

🔥 8 minutes ago

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Logo of Strategic Education, Inc

Strategic Education, Inc

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Provide best-in-class financing and financial aid support to learners • Assist learners through communication channels such as phone, email, chat, text • Coach learners through key decisions regarding funding their programs • Provide financial literacy including responsible borrowing and repayment processes • Engage in team dialogue and training for continuous improvement

🎯 Requirements

• 1+ year in financial aid contact role or customer experience support/advisor • Bachelor’s degree preferred • Proficiency in Microsoft Office Suite • Excellent written and verbal communication skills • Time management skills • Ability to manage sensitive and confidential information

🏖️ Benefits

• Health insurance • 401(k) retirement benefit • Paid time off • Parental leave • Tuition assistance • Entertainment and retail discounts • Overtime pay (non-exempt employees)

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