Customer Marketing Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎡 Marketing

🚫👨‍🎓 No degree required

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This company has sponsored H1B visas in the past.

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Stratus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Stratus is a B2B technology and consulting firm that helps property & casualty insurers and Managing General Agents modernize legacy core systems, migrate to the cloud, and transform insurance data to enable faster product launches, better analytics, and operational efficiency. It offers domain-focused services including Guidewire and Insurity implementation and optimization, cloud migration roadmaps on Azure, AI readiness and execution, data strategy and governance, application maintenance and QA, platform selection support, and on-demand IT talent via embedded delivery pods. Stratus positions itself as a high-touch partner delivering practical, people-first modernization and talent solutions for insurance technology transformation.

📋 Description

• Plan and run customer lunch-and-learns, including topics, speakers, invitations, logistics, follow-up, attendance, and feedback reporting • Identify case study candidates with CSMs, interview customers, and write and publish measurable-results case studies • Meet regularly with Customer Success Managers to surface advocates, upcoming wins, and renewal or expansion opportunities • Own the monthly customer product newsletter from gathering updates through writing, sending, and measuring performance • Capture customer quotes, themes, and messaging ideas for Product Marketing and Demand Generation • Maintain a current list of customer advocates and associated permissions • Track engagement, event attendance, content usage, and influence on retention and pipeline; share results with Meredith • Post to, monitor, and engage with customers on the Stratus community site • Generate customer insights for product and marketing teams • Support product usage targets through in-app content and analysis of user behavior patterns across the product suite • Partner with Customer Success Managers, Product Marketing, Demand Generation, sales, and product teams

🎯 Requirements

• 2–4 years in customer marketing, product marketing, or content marketing, ideally in B2B • Strong writing and interviewing skills • Ability to turn customer conversations into clear, compelling stories • Organized project management skills and ability to manage multiple events and deliverables simultaneously • Comfortable working with CSMs, sales, and product teams • Ability to build trust with customers • Experience with email platforms such as HubSpot and a CRM • Familiarity with customer reference tools is a plus • Eligibility to work in the U.S. verified post-hire through E-Verify

🏖️ Benefits

• Approximately quarterly travel • Remote work arrangement

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