Billing Business Analyst

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🗻 New Hampshire, New Jersey, +2 more states – Remote

🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote

💵 $70k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Streamline Healthcare Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

🛍️ eCommerce

💰 Private Equity Round on 2023-03

Healthcare Insurance • SaaS • eCommerce

Streamline Healthcare Solutions is a company that offers innovative web-based software solutions specifically tailored for the behavioral health and human services market. Celebrating over two decades in the industry, Streamline focuses on empowering organizations through its SmartCare platform, a robust Behavioral Health Electronic Health Record (EHR) system. This platform supports various services including substance abuse disorder care, intellectual and developmental disabilities services, foster care, and more, with features like ePrescribing, telehealth, and business intelligence. The SmartCare software is designed to provide organizations the control and flexibility to enhance their operations and transform care delivery, ultimately improving the quality of life for individuals in need. Hosted securely on Microsoft Azure, SmartCare is an all-in-one platform providing a holistic approach to care management.

📋 Description

• Build relationships with customers, conducting needs assessments to identify organizational EHR requirements • Map customer workflows to software • Confer with customers regarding software needs and develop creative solutions to customer user requirements and problems • Coordinate with the customer and staff for updates to the customer environment, responsible for testing the application environments, ensuring that the environment is functioning • Develop, document, and revise new application design procedures, test procedures, and quality standards, including testing of new build designs • Create training materials, prepare and compile training presentations to facilitate learning and conduct training sessions with new users, helping them learn the application

🎯 Requirements

• Bachelor’s degree in psychology, social work, or other related fields • Experience working in the behavioral healthcare industry in a billing environment • Knowledge of customer and personal service principles • Complex problem solving, judgment and decision-making skills • Experience with Electronic Health Records preferred • Excellent interpersonal skills and effective written and oral communication skills • Strong analytical skills, problem-solving abilities, and sharp attention to detail • Sense of urgency and ability to prioritize work and daily tasks • Outstanding work ethic, drive, motivation, and commitment to quality results • Ability to travel up to 30%

🏖️ Benefits

• Competitive compensation and benefits packages • Challenging yet flexible work environment • Opportunities for growth and continued learning