Billing Business Analyst

🕒 July 11

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Streamline Healthcare Solutions

201 - 500 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Private Equity Round on 2023-03

Healthcare • Consulting • Healthcare Insurance

Streamline Healthcare Solutions is a company that offers innovative web-based software solutions specifically tailored for the behavioral health and human services market. Celebrating over two decades in the industry, Streamline focuses on empowering organizations through its SmartCare platform, a robust Behavioral Health Electronic Health Record (EHR) system. This platform supports various services including substance abuse disorder care, intellectual and developmental disabilities services, foster care, and more, with features like ePrescribing, telehealth, and business intelligence. The SmartCare software is designed to provide organizations the control and flexibility to enhance their operations and transform care delivery, ultimately improving the quality of life for individuals in need. Hosted securely on Microsoft Azure, SmartCare is an all-in-one platform providing a holistic approach to care management.

📋 Description

• Build relationships with customers and conduct needs assessments to identify organizational EHR requirements • Map customer workflows to software • Confer with customers regarding software needs and develop creative solutions to user requirements and problems • Coordinate with customers and staff on updates to the customer environment • Test application environments and ensure they are functioning • Develop, document and revise application design procedures, test procedures, and quality standards • Test new build designs • Create training materials and compile training presentations • Conduct training sessions with new users and assist them in learning the application

🎯 Requirements

• Bachelor’s degree in psychology, social work or other related fields • Experience working in the behavioral healthcare industry in a billing environment • Knowledge of customer and personal service principles • Complex problem solving, judgement and decision making skills • Experience with Electronic Health Records preferred • Excellent interpersonal skills and effective written and oral communication skills • Strong analytical skills, problem solving abilities and sharp attention to detail • Sense of urgency and ability to prioritize work and daily tasks • Outstanding work ethic, drive, motivation and commitment to quality results • Ability to travel up to 30% • Employment visa sponsorship is not available for this position • Position can work remotely

🏖️ Benefits

• Competitive compensation and benefits packages • Flexible work environment • Opportunities for growth and continued learning • Individual contribution valued and recognized • Remote work option

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