Academic Success Coach

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Logo of Stride, Inc.

Stride, Inc.

5001 - 10000 employees

Founded 2000

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Supports student retention by providing non-instructional intervention and support to students in grades 6-12. • Works with students and parents to identify online learning strengths and areas for improvement. • Monitors, tracks, and addresses the needs of students specifically about online learning success factors. • Conducts orientation sessions for students and learning coaches. • Educates on system navigation techniques and tips through various communication methods. • Provides timely responses to all communications from students, staff, and parents.

🎯 Requirements

• Associate degree AND 2 or more years customer service experience • Experience working with children or youth • Demonstrated proficiency in using online tools and applications • Professional verbal and writing skills • Comfortable with online and telephone communication with customers • Ability to pass required background check

🏖️ Benefits

• health benefits • retirement contributions • paid time off

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