Program Manager

🔥 13 minutes ago

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $55.1k - $75k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Stride, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Function as a key point of contact for account ongoing planning, implementation, and support • Offer superior customer experience proactively addressing ongoing training and support needs in collaboration with other LS team members • Coordinate resources to ensure customer experiences seamless service delivery from marketing/enrollment, operations, curriculum, instruction, support, billing, training, professional development, etc. • Provide regular updates to partners on the progress of Learning Solutions support, services, timelines, operations, and campaigns • Collaborate closely with sales, enablement, academic, and other Learning Solutions team members to ensure customer satisfaction • Escalates technical issues and determines the best resources for remediation • Provide general leadership and be an active participant in the development, guidance, and mentorship of instructional staff • Supervise, monitor, observe, and evaluate designated teachers and staff on their performance and responsibilities in the achievement of school goals and priorities • Monitor departmental compliance with accountability measures • Maintain knowledge of any state law or administrative requirement for assigned areas

🎯 Requirements

• Master’s degree in Educational Leadership or relevant field • Ten (10) years of related professional experience • Five (5) years of leadership • Demonstrated leadership, management, interpersonal relations and communication skills • Proven business experience and acumen • Owner of a line of business or school budget • Ability to travel up to 25% of the time • Valid appropriate state administrative license as required

🏖️ Benefits

• Health benefits • Retirement contributions • Paid time off