Stride, Inc.
5001 - 10000 employees
Founded 2000
📚 Education
🛍️ eCommerce
☁️ SaaS
Education • eCommerce • SaaS
Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.
School Operations Senior Manager
🔥 13 minutes ago
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Stride, Inc.
5001 - 10000 employees
Founded 2000
📚 Education
🛍️ eCommerce
☁️ SaaS
Education • eCommerce • SaaS
Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.
📋 Description
• Lead a high-performing customer support organization that delivers exceptional technology, products, and operational support to virtual school staff across the country • Manage a team of customer support agents • Drive service excellence and serve as a liaison between School Operations, IT, Product, and cross-functional teams • Ensure that school staff receive timely and effective support while improving service processes • Provide executive leadership with issue trend reports
🎯 Requirements
• Seven (7) years of experience in customer support, service desk, IT support, operations or related leadership role • Strong analytical, problem-solving, and decision-making skills • Excellent communication, presentation and stakeholder management abilities • Microsoft Office (Outlook, Word, Excel, PowerPoint, Copilot) • Ability to travel 15% of the time • Ability to clear required background check
🏖️ Benefits
• health benefits • retirement contributions • paid time off
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