Field Service Technician

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Strong Technical Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1932

🤝 B2B

🛍️ eCommerce

📱 Media

B2B • eCommerce • Media

Strong Technical Services is a company that provides managed services and digital signage support, focusing on a wide array of products such as displays, projectors, audio equipment, and networking solutions. They offer nationwide service and have a commitment to customer support, operating 24/7 to meet various technical needs. Strong Technical Services also features a customer portal for remote access and management of services.

📋 Description

• Provide customers with technical support and services for digital cinema equipment • Perform preventive maintenance, installations, site surveys, demand services and emergency services • Maintain cinema projection equipment, digital signage, sound systems, servers and power supplies • Determine and execute customer support plans • Test electronic assemblies, components and parts using diagnostic equipment • Examine equipment and assemblies for defects and replace defective components • Repair equipment and perform field testing • Resolve firmware and software issues • Direct investigations of customer complaints regarding product quality, tolerances, specifications and delivered condition • Record, analyze and report production quality and customer complaint status and disposition • Install electronic or digital equipment and test installations • Record daily activities in Field Point, including work descriptions, expenses, hours, labor and travel • Take ownership and perform other duties as assigned

🎯 Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical or equivalent combination of education and experience • Experience with electronics related to the Pro-Av market • Familiarity with computer and networking concepts and architecture • Experience with digital cinema equipment is preferred • Strong attention to detail • Proficient with MS Office • Exceptional customer service skills required • Valid, state issued driver's license • Ability to stand, sit, squat and bend for a period of time • Excellent communication skills, both verbal and written • Comfortable working in a high-stress, fast-paced environment with shifting priorities • Excellent time management, organizational, and analytical skills • Self-starter who can find and resolve issues as they are identified • Ability to successfully interface with a wide range of personnel within the organization • Willingness to work weekends, holidays and on call • Willingness to travel in and out of market up to 70-80% of the time • Participation in pre-employment criminal history background checks and drug screens • Work authorization verification through eVerify

🏖️ Benefits

• Competitive compensation and benefits • 401(k) plan with Employer-Match • Medical Insurance • Dental Insurance • Vision Insurance • Company-Paid Disability Insurance • Flexible Spending Account • Health Savings Account - Up to $1,250/yr Employer Contribution • Accident Plan • Hospital Indemnity Plan • Critical Illness Plan • Company-paid and Voluntary Life Insurance • Highly collaborative and flexible working environment • Opportunities to work with industry leaders and experts • Latest technologies and ongoing opportunities for professional exposure