Sales Retention Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $16 - $21 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sunrun

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2007

⚡ Energy

👥 B2C

Energy • B2C • Technology

Sunrun is the nation’s leading home solar and battery installer, offering innovative solar energy solutions to help homeowners take control of their energy needs. The company provides a comprehensive service, from solar panel installation to maintenance, with a focus on cost-effective solutions through their Sunrun Subscription Plan. Sunrun's products include state-of-the-art solar panels, battery storage, and Tesla Powerwall, all designed to seamlessly integrate with home energy systems. With a million homes equipped, Sunrun guarantees high expertise in installation, a 25-year equipment guarantee, and tailored payment plans to fit individual home requirements. Additionally, Sunrun partners with companies like Ford to introduce cutting-edge technologies such as vehicle-to-home charging systems.

📋 Description

• Resolving ARC (At Risk Customer) cases on behalf of the sales team • Handles inbound calls, but primarily an outbound effort with pre-installed customers • Provides an excellent experience for in-process customers by adhering to company call quality standards • Effectively overcomes and handles objections from solar prospects • Resolves concerns and de-escalates customers in a friendly and professional manner • Confidently educates customers regarding Sunrun's solar process • Re-engages with prospects who have become unresponsive • Efficiently manages a pipeline of ARC cases to resolve in a timely manner • Strong ability to mult-task • Willingly engages with their peers in team meetings and through G-chat

🎯 Requirements

• High School Diploma or equivalent • Minimum of 1 year of experience in a related field • Retention or Sales experience is preferred • A minimum of six months of experience in a call center environment required • Excellent verbal and written communication skills • Strong work ethic and ambition to succeed • Ability to effectively educate the public about the benefits of solar electricity and Sunrun • Proficient with email, Google suite, and CRM tools (Salesforce preferred) • Ability to work weekends, evenings and some holiday shifts • Ability to speak bilingual. Spanish is a plus.

🏖️ Benefits

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards