Senior Field Performance Technician

🔥 4 hours ago

🏄 California – Remote

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💵 $26 - $35 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Sunrun

Sunrun

10,000+ employees

Founded 2007

💼 Consulting

🏭 Manufacturing

⚡ Energy

Consulting • Manufacturing • Energy

Sunrun is the nation’s leading home solar and battery installer, offering innovative solar energy solutions to help homeowners take control of their energy needs. The company provides a comprehensive service, from solar panel installation to maintenance, with a focus on cost-effective solutions through their Sunrun Subscription Plan. Sunrun's products include state-of-the-art solar panels, battery storage, and Tesla Powerwall, all designed to seamlessly integrate with home energy systems. With a million homes equipped, Sunrun guarantees high expertise in installation, a 25-year equipment guarantee, and tailored payment plans to fit individual home requirements. Additionally, Sunrun partners with companies like Ford to introduce cutting-edge technologies such as vehicle-to-home charging systems.

📋 Description

• Manage, schedule, and complete service and warranty-related work • Organize, lead, and maintain the warranty and service schedule • Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager • Assist with training and development for Field Service Technicians and Field Communications Technicians • Lead regular meetings to align and train the local field service team on best practices • Support onboarding and training of new field performance team members • Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed • Assist with inspections and site audits when assigned • Interact with customers, the Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team

🎯 Requirements

• 1–3 years of previous field construction or solar experience required • High School diploma is required • PV design or PV electrical experience is preferred • Must maintain a clean driving record and pass a driving background check • Must be 21 years of age • Valid driver’s license required • Valid state or local Electrical Journeyman certification or license may be required depending on state requirements; preferred otherwise • Knowledge of the NEC and applicable codes and standards • Ability to interpret single line drawings and PV systems from roof to meter • Working knowledge of electrical principles, solar interconnection/tie-in, PV system operation, and basic construction principles • Proven customer service experience • Excellent verbal and written communication skills • Excellent organizational and time management skills • Strong computer skills • Ability to meet physical demands, including lifting up to 50 pounds frequently and up to 100 pounds with assistance, rooftop work, ladder climbing, outdoor work, confined-space work, and use of safety equipment

🏖️ Benefits

• Employee development and skills training through the Power+ program • Training across qualifying homes, installation, inspections, and servicing • Enhanced job security through cross-team versatility • Equal opportunity employment

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