Servicing Analyst I

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 10%

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SunStrong Management

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

⚡ Energy

🤝 B2B

💰 $900M Debt financing on 2025-11

Energy • B2B

SunStrong Management is an operations and asset management company that manages distributed solar and energy infrastructure on behalf of owners, institutional investors, and residential customers. The company specializes in field service operations & maintenance (O&M), billing and collections, and investor engagement and reporting, often stepping in to manage solar assets abandoned by originators to keep systems online and customers supported. SunStrong bridges sustainably minded capital partners and real-world infrastructure operations to deliver reliable performance and steady investor returns.

📋 Description

• Prepare recurring daily, weekly, and monthly servicing reports covering volume, aging, delinquency, and productivity • Distribute recurring reports on schedule • Reconcile billing, payment, and remittance data between servicing, banking, and accounting systems • Research variances to resolution • Research data exceptions such as failed payments, unapplied cash, missing production data, and duplicate accounts • Coordinate corrections with the servicing team • Support investor and client reporting packages by gathering source data, populating templates, and performing accuracy checks • Maintain servicing-system data quality by running validation queries and clearing error queues • Document procedures, report definitions, and data sources • Assist with user acceptance testing for system enhancements, report changes, and new portfolio boarding • Respond to ad hoc data requests from Servicing, Asset Management, and Finance • Escalate anomalies, trends, and potential control issues to the Manager, Servicing • Follow established policies, procedures, and controls in reporting and data handling activities

🎯 Requirements

• Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics, or a related field, or an equivalent combination of education and experience • 0–2+ years’ related experience in analysis, reporting, servicing operations, accounting, or a similar data-oriented role; internship experience considered • Working Excel skills, including formulas, pivot tables, and lookups • Ability to build and maintain a recurring report • Strong attention to detail • Comfort reconciling large data sets to the penny • Clear written and verbal communication skills for explaining findings to non-analysts • Ability to meet recurring deadlines while handling ad hoc requests • Previous experience in solar, renewable energy, or another asset-backed consumer finance portfolio is a plus • Exposure to SQL, Power BI, Tableau, or similar reporting and query tools • Coursework or experience in accounting, reconciliation, or financial reporting • Ability to ask questions early rather than guess at unclear data • Ability to check work and explain how a number was derived • Ability to learn new systems and reporting tools quickly • Ability to handle confidential customer and financial information with discretion • Occasional overtime may be required to meet month-end, billing cycle, and reporting deadlines • Extended periods of time working at a computer workstation

🏖️ Benefits

• PPO and HDHP Medical Plans • Buy-up plans for Dental and Vision • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Employer-sponsored Short Term Disability • Employer-sponsored Long-Term Disability • Voluntary Life insurance • Legal services • Multiple benefits add-ons • 401(k) Safe Harbor Match of 100% up to the first 4% and 50% on the next 2% • Immediate 401(k) vesting • Remote home-office environment • Occasional team meetings • Internship experience considered

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