Director of Enterprise Systems – Implementation

🕒 April 23

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Logo of SuperCare Health (USA)

SuperCare Health (USA)

201 - 500 employees

⚕️ Healthcare Insurance

Healthcare Insurance

SuperCare Health is a healthcare services company that has been improving the lives of patients with chronic diseases for nearly 50 years. They partner with healthcare professionals and insurance providers to help patients maintain their independence through personalized healthcare plans. They offer a range of services, including respiratory diagnostic tools, equipment, supplies, prescriptions with home delivery, and individualized care programs to manage chronic conditions. SuperCare Health also provides patient assistance and education through clinical outreach programs and works with major insurance providers to maximize patient benefits. They serve healthcare professionals, payers, and patients across the nation through 28 service locations.

📋 Description

• Own and drive the enterprise-wide Brightree strategy • Act as a change leader, proactively identifying gaps • Lead full lifecycle implementation efforts, including vision-setting, planning, execution • Establish clear implementation frameworks, timelines, and accountability structures • Champion a culture of adoption, accountability, and continuous improvement • Build and scale a structured training ecosystem for employees • Design and enforce standardized workflows across intake, billing, and operations • Define and track KPIs related to system adoption and operational efficiency. • Build, lead, and develop a high-performing team responsible for implementation and support.

🎯 Requirements

• Experience working cross-functionally with operations and technical teams • Deep functional expertise in Brightree • Strong leadership and project management skills • Excellent communication and stakeholder management abilities • Analytical mindset with a focus on process improvement • Ability to drive change and influence across all levels of the organization • Experience in a multi-location or high-growth healthcare organization • Familiarity with revenue cycle management and payer requirements • Experience with system integrations and data migration.

🏖️ Benefits

• Medical • Dental • Vision • Flexible Savings Account • 401K • Voluntary Life Insurance • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

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