Senior Manager, GTM Systems Architecture

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $213k - $296k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Own the architecture of Salesforce and the surrounding GTM stack, including Outreach and Gong • Lead evolution of the GTM platform for faster change and AI native workflows • Design system connections across CRM, quoting, compensation, billing, marketing automation, conversation intelligence, and the data warehouse • Build a trusted GTM data foundation for sellers, leaders, finance, and agents, spanning pipeline, bookings, compensation, and revenue • Partner with product teams to deeply integrate Mail, Docs, Go, and Fathom into GTM architecture • Build integrations directly and shape requirements for product gaps • Own technical design for core GTM initiatives • Partner with business partners and the GTM AI Engineer to move manual work into AI native workflows • Build with handoff in mind so the GTM Systems team can operate delivered systems • Help shape the growth of the GTM Systems function • Report to the Senior Director of GTM Ops

🎯 Requirements

• 8+ years of experience designing and building on Salesforce, including reworking a complex, established org • Deep, hands-on Salesforce expertise across data model design, Apex, flows, integrations, and security • Personally built AI native systems such as agents, MCP connectors, and LLM workflows • Strong integration experience beyond Salesforce • Uses AI coding tools as everyday build leverage • Understands GTM processes and data from lead to cash, ideally in a multi-product GTM motion • Hands-on builder who ships quickly as scope grows • Ability to explain technical trade-offs in plain language to nontechnical leaders • Ability to build strong working relationships across business, product, and engineering teams • Ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, analyze and execute work efficiently, collaborate cross-functionally, and thrive in fast-paced, results-driven environments

🏖️ Benefits

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year • 12 days of paid holidays per year • Two floating holidays per year • Flexible sick time • Stipends for caregiving, pet care, wellness, home office, and more • Annual professional development budget and opportunities