Staff Brand Writer – Product

🕒 September 11

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $167k - $278k / year

⏰ Full Time

🔴 Lead

✏️ Content Writer

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 64 days.
• Jobs at this company usually fill in 49 days.
• Reposted once.

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Own and deliver high-impact brand and product writing across campaigns, launches, and key user touchpoints • Translate complex product features and AI capabilities into clear, compelling, and natural language • Shape and evolve creative and content strategy across projects • Partner with Product, Engineering, Marketing, Legal, and Research to develop aligned, user-centered narratives • Drive campaign development alongside designers and marketers • Manage multiple projects simultaneously while balancing speed and quality • Use insights, data, and empathy to inform content decisions and improve the user experience • Raise the standard of writing craft across the organization • Mentor and support other writers through feedback and guidance

🎯 Requirements

• 7+ years of experience in brand, product, or content writing • Strong portfolio demonstrating clear, compelling product storytelling across surfaces • Ability to synthesize complex product functionality into simple, intuitive, and engaging language • Experience contributing to or leading creative and content strategy across campaigns or product ecosystems • Strong cross-functional collaboration skills and ability to influence partners and align diverse stakeholders • Ability to manage multiple priorities and deliver high-quality work in fast-moving environments • High level of writing craft and attention to detail • Deep commitment to clarity, consistency, and quality • Experience working on AI-native or highly technical products is a strong plus

🏖️ Benefits

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year • 12 days of paid holidays per year • Two floating holidays per year • Flexible sick time • Stipends for caregiving, pet care, wellness, home office, and more • Annual professional development budget and opportunities

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