Staff Product Designer, Mail Growth

🔥 15 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $230k - $310k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Lead design for Superhuman Mail’s growth efforts across onboarding, in-product activation, and purchase experiences • Shape experiences that help customers become more efficient with AI-powered email and scheduling workflows • Define growth experiments from sketches and hypotheses through interactive prototypes and high-fidelity designs • Partner with product managers and engineers to shape product direction, tradeoffs, and sequencing • Balance business goals and user needs while identifying growth opportunities and shaping a customer-centric roadmap • Use research insights to guide feature discovery, habit formation, and early value • Stay ahead of industry trends and create emotionally resonant experiences beyond functional requirements • Elevate design culture through high-quality design craft and measurable business impact • Prototype, test, and iterate rapidly to improve email management and productivity experiences • Explore and evolve design processes using AI tools and workflows • Collaborate with designers and cross-functional teams across product, marketing, research, engineering, and analytics • Provide and receive thoughtful feedback and support team growth

🎯 Requirements

• 5+ years of relevant experience spanning Product Design and Growth Design • 3+ years focused on growth, onboarding, monetization/subscription, or activation experiences • Proven ability to design clear, scalable, and delightful user experiences that simplify complex workflows • Mastery of design fundamentals, including prototyping, visual design, interaction design, typography, layout, and visual hierarchy • Experience and curiosity in building AI-powered products, including designing for trust, speed, and user control • Strong collaboration and bias to action • Exceptional storytelling and influence • Ability to translate ambiguous problems into compelling vision and align cross-functional teams • Ability to navigate groups to decisions when consensus is elusive • Ability to work from a home office anywhere in the United States or Canada, or join an office in San Francisco, Seattle, or New York • No specific educational credential stated

🏖️ Benefits

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year • 12 days of paid holidays per year • Two floating holidays per year • Flexible sick time • Caregiving stipend • Pet care stipend • Wellness stipend • Home office stipend • Annual professional development budget • Professional development opportunities • Equity