MyChart Analyst – Digital Front Door

Job not on LinkedIn

🕒 3 days ago

💵 $90k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

Where this job comes from

Posted on Superlanet's careers page, not through a job board

First seen by Remote Rocketship 3 days ago

Logo of Superlanet

Superlanet

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Superlanet is a healthcare-focused advisory and staffing firm specializing in providing Employer of Record services and multi-state workforce solutions. The company is committed to delivering expert recruiting and staffing solutions tailored to the healthcare sector, ensuring its clients have access to qualified professionals in a timely manner. Superlanet emphasizes its unique values and commitment to quality service, making it a trusted partner in the healthcare workforce management.

📋 Description

• Build, configure, maintain, and optimize Epic MyChart functionality, focusing on Care Companion, Provider Finder, Digital Front Door, and Questionnaire Series • Support Care Companion workflows, including patient care plans, automated tasks, reminders, questionnaires, and ongoing patient engagement • Configure and optimize Provider Finder, including provider search functionality, specialty mapping, provider profiles, and scheduling integration • Develop and maintain MyChart Questionnaires and Questionnaire Series, including conditional logic, automated triggers, patient intake, and integration with clinical workflows • Support Digital Front Door initiatives, including patient self-service, online scheduling, digital intake, and patient engagement • Collaborate with Epic Ambulatory and clinical application teams to integrate MyChart functionality with provider workflows, documentation, and patient care • Troubleshoot application issues, perform system testing, support upgrades, and implement workflow enhancements • Partner with clinical, operational, Patient Access, and IT stakeholders to improve the digital patient experience • Support implementations, go-lives, and ongoing application optimization

🎯 Requirements

• Active Epic MyChart certification or accreditation • Strong hands-on experience building, configuring, and supporting Epic MyChart functionality • Demonstrated experience with Care Companion, Provider Finder, MyChart Questionnaires/Questionnaire Series, and/or Digital Front Door workflows, with depth in multiple priority areas • Experience supporting patient-facing digital workflows and understanding their integration with clinical and operational processes • Ability to independently troubleshoot, configure, test, and optimize Epic applications • 3–4+ years of healthcare IT experience, including 2+ years supporting Epic • Experience with Epic implementations, upgrades, optimization, and production support • Associate degree required • Strong analytical, communication, problem-solving, and cross-functional collaboration skills • Preferred: hands-on experience with Epic Care Companion, including care plan configuration and automated patient engagement workflows • Preferred: experience configuring Provider Finder, including provider search, specialty mapping, and scheduling integration • Preferred: advanced experience with MyChart Questionnaires and Questionnaire Series, including conditional logic and clinical workflow integration • Preferred: Epic Ambulatory experience or certification • Preferred: experience with Cadence, Open Scheduling, and Direct Scheduling • Preferred: experience supporting enterprise Digital Front Door initiatives and patient self-service strategies • Preferred: experience with Epic Hello World, MyChart Welcome, or digital outreach functionality • Preferred: additional Epic certifications • Preferred: Bachelor's degree or higher

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