MyChart/Hello World Analyst

🔥 34 minutes ago

🤠 Texas – Remote

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💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 20%

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Logo of Superlanet

Superlanet

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Superlanet is a healthcare-focused advisory and staffing firm specializing in providing Employer of Record services and multi-state workforce solutions. The company is committed to delivering expert recruiting and staffing solutions tailored to the healthcare sector, ensuring its clients have access to qualified professionals in a timely manner. Superlanet emphasizes its unique values and commitment to quality service, making it a trusted partner in the healthcare workforce management.

📋 Description

• Serve as the primary SME for Epic MyChart, Hello World, and Ambulatory workflows • Support and optimize digital front door initiatives, including patient onboarding, provider search/discovery, scheduling access, and virtual engagement tools • Lead and support Provider Finder initiatives, including provider profile management, search optimization, scheduling integration, and patient access workflows • Advance CIO-sponsored initiatives focused on patient access, digital transformation, and enterprise patient engagement strategy • Lead system enhancements, break/fix resolution, and ongoing optimization across MyChart and digital engagement platforms • Collaborate with clinical, operational, marketing, access, and IT teams to gather requirements and improve workflows • Support MyChart initiatives including patient onboarding, care coordination, provider matching, self-scheduling, and virtual care tools • Drive adoption, usability, and optimization of digital patient engagement solutions and digital access pathways • Participate in implementations, upgrades, workflow redesigns, and post-live optimization activities

🎯 Requirements

• Active Epic Certification or Accreditation in Ambulatory and MyChart • Experience supporting Epic Hello World • Experience supporting Provider Finder functionality and/or strong digital front door initiatives within Epic • 3–4+ years of healthcare IT experience, including 2+ years supporting Epic systems • Hands-on experience supporting Epic Ambulatory and MyChart workflows • Strong understanding of patient engagement strategy, digital access, and healthcare information systems • Experience supporting implementations, upgrades, and production support in large healthcare environments • Proven ability to collaborate with cross-functional stakeholders across operational and technical teams • Strong communication and workflow optimization skills • Preferred: Experience with MyChart Care Companion • Preferred: Experience with MyChart Welcome • Preferred: Experience supporting provider search, provider matching, self-scheduling, or online patient acquisition strategies • Preferred: Multiple Epic certifications • Preferred: 5–7+ years of Epic Ambulatory/MyChart experience • Preferred: ITIL Foundation certification • Preferred: Bachelor’s degree (or higher) in IT, Healthcare Informatics, or related field • Preferred: Experience leading EHR optimization, patient engagement, or digital transformation initiatives • Preferred: Experience working in highly matrixed healthcare organizations with enterprise-wide digital access strategies

🏖️ Benefits

• Direct-hire opportunity • Primarily remote work • Salary based on experience and qualifications

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