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Electronic Data Interchange Coordinator

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Logo of SupplyHouse.com

SupplyHouse.com

501 - 1000 employees

Founded 2004

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com is an online retailer specializing in providing a wide range of plumbing, heating, HVAC, and electrical supplies. The company offers various products, including PEX supplies, fittings, valves, tools, and resources for both professional and amateur DIYers. With a focus on offering a comprehensive selection of parts and materials, SupplyHouse. com supports its customers with fast shipping, easy returns, and customer-centric services. The company is committed to serving trade professionals as well as general consumers by providing access to a vast inventory and competitive pricing.

📋 Description

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices). • Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions. • Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking. • Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination. • Develop, standardize, and maintain all EDI documentation, process guides, and support materials. • Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software. • Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams. • Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

🎯 Requirements

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience • 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management • Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes • Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools • Experience working with EDI service providers (LBMX, TrueCommerce, etc.) • Strong analytical and problem-solving skills, especially in data troubleshooting • Excellent communication skills for coordinating across external partners and internal departments • Ability to manage multiple priorities in a fast-paced environment • Ability to work well both independently and in a team setting • Detail oriented mindset with strong organizational skills.

🏖️ Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!

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